Job Description

# Responsible for the support of the HR products/systems for customers.

# Work in a team of 2-4 Support Consultants.

# Ensure timely resolution of customer reported enquires in accordance with SLA guidelines.

# Managed the Helpdesk Support for customer enquires.

# Perform investigation and provide resolution for customer reported enquires.

# Work closely with customers and other IT teams for the resolution of the reported enquires.

# Provide adhoc support to other teams Requirements.

# Minimum Bachelor Degree qualifications.

# Minimum of 2-5 years relevant experience in providing IT support for systems.

# Demonstrated team leadership experience.

# Experience of Java or PowerBuilder development language.

# Good interpersonal skills.

# Customer management & interaction experience Self starter, team player with a problem solving mind.

# Experience with HRIS systems will be an added advantage.